Processing Service
Beyond machines — a full precision process partner.
Send us your material. We'll cut a sample, share a CPK report and design the process — before you ever buy a system.
Free feasibility study
Share drawings or requirements — get a same-week technical response.
Free sample cutting
Ship us your material; we'll return a full CPK & photo report within 5 days.
Custom automation
In-house line integration: loading, vision, MES, safety and downstream stations.
Lifetime support
Global commissioning, process fine-tuning and consumable support.
Sample cutting flow
From your sample to full report — in 5 days.
01
Share material or drawing
02
Engineering consultation
03
Sample cutting in Shenzhen lab
04
Full CPK & photo report
05
Scale to production
Global support
Wherever your line runs, we're there.
Region
Asia-Pacific
Shenzhen HQ · direct support to China, SEA, Korea, Japan.
Region
Europe & Middle East
Partner network covering Germany, UK, Turkey, UAE, Israel.
Region
Americas
Distribution & service partners for USA, Mexico, Brazil, Canada.
Included
Every purchase includes
On-site installation & commissioning
Operator training program
Process library setup for your parts
12-month standard warranty
Lifetime software updates
Remote diagnostic access
Priority spare parts logistics
MES integration consulting
FAQ
Frequently asked
Yes. Ship us your material or share drawings and we will cut a sample in our Shenzhen lab and return a full CPK & photo report within 5 business days — at no charge.
Standard platforms ship in 30 – 45 days. Custom automation lines typically ship in 60 – 90 days depending on the specification. Ex-works Shenzhen; we support FOB, CIF, DDP.
T/T is standard: 30 % deposit against PO, 70 % against BL copy or ready-for-shipment. L/C at sight is also supported for orders above USD 100 000.
Yes. We regularly develop OEM platforms and process-specific automation lines. NDA-covered engineering reviews are provided free.
Yes. HOYAN LASER provides on-site installation, commissioning and operator training worldwide, either directly from Shenzhen or through certified regional partners.
Standard warranty is 12 months on the platform, with a lifetime software-update policy and priority spare-parts logistics. Extended warranties are available on request.
More questions? See the full FAQ
Ready to send us your sample?
Ship the material or share a drawing — we'll return a full report within 5 days.